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Explore Our Care Solutions
At Prompt Support Services, the services we deliver adapt to each individual and client’s evolving needs while maintaining the highest standards of dignity and respect. we deliver tailored healthcare support through skilled professionals who combine work-based experience and clinical expertise with genuine compassion to ensure our clients gets quality support/care and achieve positive outcome.
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Supported Living
We empower individuals to enjoy independent living with customized support that enhances daily life while preserving personal freedom and independence.
- Round-the-clock availability for peace of mind
- Skill-building for long-term independence
- Bespoke care plans aligned with personal goals
- Practical assistance with household management & budgeting
- Community integration support for social engagement
Learning Disability Support
We have specialized programs that unlock potential through personalized development strategies for our clients.
- Behavioural support strategies
- Recreational skill development
- Communication skill enhancement
- Community participation facilitation
- Vocational training & employment support
Respite Care
We offer temporary care solutions that give clients/primary caregivers essential recovery time while ensuring continuity of quality support for individuals.
- Engagement activities tailored to preferences
- Trained specialists familiar with complex needs
- Regular updates for family peace of mind
- Flexible scheduling from hours to weeks
- Seamless continuation of established routines
Home Care
We are professional in-home support and assistance that maintains comfort, safety and quality of life where clients feel most secure.
- Home maintenance (light cleaning, laundry
- Companionship to combat isolation
- Personal care with dignity (bathing, dressing, grooming
- Medication oversight by trained professionals
- Nutritionally balanced meal preparation
Complex Care
We offer medical support delivered by specialist teams for those with challenging health conditions to meet their individual needs.
- Specialized condition protocols
- Crisis prevention planning
- Family education programs
- Multi-disciplinary care coordination
- Medical equipment management
Why Choose us
Unveiling the Reasons to Choose Us
Why we do what we do is based on passion to support people with learning disabilities, ill health challenged, emotional and complex needs to lead a fulfilled life where they will be able to achieve independence, make choices and contribute to the directions of their support so as to meet individual diverse needs and achieve a positive.
Commitment to Quality Service
We prioritize delivering consistently high-quality service in every aspect of our work.
Industry Expertise
Our team possesses in-depth knowledge and experience within the health sector, ensuring informed and reliable support.
Individualized Support
We work directly with each individual, focusing on their specific assessed needs for tailored care and attention.
Positive Outcomes
Our ultimate goal is to help individuals achieve meaningful, positive outcomes through personalized and professional support.
testimonial
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Hear from Our Happy Families
The caregivers from TheyCare have been a blessing for our family. They provide compassionate and attentive care to my mother, ensuring her comfort and safety. We are grateful for their professional and kind-hearted approach.
Juliana Silva
Client
Since partnering with TheyCare, my father’s quality of life has improved significantly. The caregivers are reliable and respectful, offering the companionship he needs while maintaining his independence. Highly recommend!
Noah Schumacher
Client
We couldn’t be happier with the services provided by TheyCare. Their team is dedicated and trustworthy, always going above and beyond to meet our needs. My grandmother feels secure and well-cared for, thanks to them
Jamie Chastain
Client
Choosing TheyCare was the best decision for our family. The caregivers are not only skilled but also genuinely caring. They have become like family to us, providing exceptional care for my uncle every day.
Chad Gibbons
Client
The personalized care my wife receives from TheyCare is outstanding. Their attention to detail and commitment to excellence give us peace of mind. We appreciate their consistent and compassionate support.
Claudia Alves
Client
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FAQ
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